Your Privacy at 499bid — Our Full Commitment
At 499bid, your personal data is handled with the same level of care we apply to every aspect of our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold as a player in Bangladesh.
End-to-End Encryption
All data transmitted between your device and the 499bid platform is protected by 256-bit SSL encryption. This ensures that your personal and financial information cannot be intercepted during transmission.
No Unauthorised Data Sales
499bid does not sell, rent, or trade your personal data to third-party marketing companies. Your information is shared only with partners who are strictly necessary for operating the platform and processing payments.
Your Rights, Clearly Defined
As a 499bid player, you have clear rights over your personal data — including the right to access, correct, restrict processing of, and request deletion of your data. We respond to all verified data requests promptly.
Transparent Cookie Use
We use cookies strictly to improve your experience and to maintain session security on the 499bid platform. We do not use third-party advertising cookies or build cross-site behavioural profiles of our players.
Bangladesh Payment Privacy
Financial data associated with bKash, Nagad, Rocket, Upay, and Bangladeshi bank transactions is handled in strict accordance with Bangladesh Bank guidelines and is never stored in plain text on 499bid servers.
Defined Data Retention Periods
499bid retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. Inactive account data is reviewed and purged on a regular schedule.
499bid ("we", "us", "our") is committed to protecting the privacy of every individual who visits, registers on, or otherwise interacts with the 499bid platform at https://499bid.net. This Privacy Policy sets out in clear, formal English how we collect, use, store, share, and protect your personal data. It also describes the rights available to you as a player based in Bangladesh. By continuing to use the 499bid platform after this Policy's effective date, you acknowledge that you have read and understood its contents.
1 Information We Collect
1.1 Registration and Identity Data
When you create a 499bid account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address in Bangladesh, mobile phone number, and email address. Where age or identity verification is required — either at registration or before processing a withdrawal — we may also collect copies of government-issued identity documents such as your National Identity Card (NID) or passport.
1.2 Financial and Transaction Data
To process deposits and withdrawals, 499bid collects information about the payment methods you use. For mobile financial services such as bKash, Nagad, Rocket, and Upay, this includes your registered mobile number and transaction reference numbers. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, or other accepted Bangladeshi banks, this includes your account name and the last four digits of your account number. Full payment credentials are never stored on 499bid servers; they are processed directly through the respective payment provider's secure infrastructure.
1.3 Account Activity and Usage Data
We automatically collect data about how you interact with the 499bid platform. This includes login timestamps, device type and operating system, browser type and version, IP address, pages visited within the platform, games accessed, wagers placed, bet amounts, and session durations. This information is used to maintain account security, personalise your experience, and detect unusual or potentially fraudulent activity.
1.4 Communications Data
If you contact 499bid support via email at [email protected], or interact with us through any other official communication channel, we retain a record of that correspondence. This includes the content of your messages, your contact details, and the date and time of communication. We use this data to respond to your queries, resolve disputes, and improve our customer service standards.
1.5 Data Collected Automatically via Cookies
Like most online platforms, 499bid uses cookies and similar tracking technologies to collect certain data automatically when you visit the site. Please refer to Section 4 of this Policy for a full explanation of the cookies we use, their purpose, and how you can manage your cookie preferences.
Minimum Necessary Data: 499bid collects only the personal data that is strictly necessary to deliver our services, verify player identity, process financial transactions, and comply with our legal obligations. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health records, or biometric data unless specifically required by law.
2 How We Use Your Data
499bid processes your personal data for the following specific purposes. Each processing activity is grounded in a lawful basis as described below.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account registration and management | Identity data, contact details | Contractual necessity |
| Age and identity verification | Identity documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial data, transaction references | Contractual necessity |
| Fraud prevention and AML checks | Identity, financial, usage data | Legal obligation / legitimate interest |
| Personalising your platform experience | Usage data, game history | Legitimate interest |
| Responsible gaming monitoring | Usage data, betting patterns | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Contractual necessity |
| Sending service-critical notifications | Email address, phone number | Contractual necessity |
| Platform security and abuse prevention | IP address, device data, usage logs | Legitimate interest |
| Legal and regulatory compliance | All categories as required | Legal obligation |
2.1 Marketing Communications
499bid may send you promotional communications about bonuses, new games, seasonal offers, and Bangladesh-market sporting events such as BPL cricket, IPL, and T20 tournaments — but only if you have explicitly opted in to receive such communications during registration or via your account settings. You may withdraw your consent to marketing communications at any time by contacting support at [email protected] or by updating your notification preferences in your account dashboard. Withdrawal of marketing consent does not affect service-critical communications.
No Automated Decision-Making with Legal Effect: 499bid does not use fully automated decision-making processes that produce legal or similarly significant effects on players without human oversight. Where automated systems flag an account for review — for example, due to suspected fraud or unusual betting patterns — a member of our compliance team reviews the case before any action is taken.
3 Data Sharing & Disclosure
3.1 Payment Service Providers
To process your financial transactions, 499bid shares the minimum necessary payment data with our authorised payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank. These providers operate under their own privacy policies and are bound by contractual obligations to use your data solely for the purpose of processing the specific transaction and in compliance with Bangladesh Bank regulations.
3.2 Game and Software Providers
Certain game providers — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and Play'n GO — may receive session data associated with gameplay activity. This data is used for game integrity verification, RNG certification audits, and the resolution of game-related disputes. Game providers do not receive your full identity or financial data.
3.3 Legal and Regulatory Authorities
499bid may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are legally required to do so. This includes disclosures related to anti-money laundering (AML) investigations, fraud detection, or compliance with a lawfully issued court order or government directive applicable in Bangladesh.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a substantial portion of 499bid's business assets, player data may be transferred to the acquiring entity as part of that transaction. If such a transfer occurs, we will provide reasonable notice to affected players via the registered email address on file, and the acquiring entity will be required to honour this Privacy Policy or provide players with notice of any material changes.
3.5 What We Do Not Do
- We do not sell your personal data to any third party for commercial or marketing purposes
- We do not share your data with social media platforms or advertising networks for targeted advertising
- We do not provide your data to any company outside of the specific categories described in this Section 3
- We do not transfer your personal data to servers located outside of Bangladesh or jurisdictions with equivalent data protection standards without implementing appropriate safeguards
4 Cookies & Tracking
4.1 What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit — such as your login session, preferences, and interaction history — so that the platform functions correctly and delivers a consistent experience across visits.
4.2 Cookies Used by 499bid
499bid uses the following categories of cookies on its platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, enable secure page navigation | Session |
| Functional | Remember language preferences, game settings, and display preferences | Up to 12 months |
| Analytical | Measure page performance, identify technical errors, understand navigation patterns to improve the platform | Up to 24 months |
| Security | Detect suspicious login activity, enforce rate-limiting, protect against automated abuse | Session to 30 days |
4.3 Managing Your Cookie Preferences
Strictly necessary and security cookies cannot be disabled as they are essential for the platform to function securely. For all other cookie categories, you may manage your preferences through your browser settings. Most modern browsers allow you to block or delete cookies through the browser's privacy or settings menu. Please note that disabling functional or analytical cookies may affect the quality of your experience on the 499bid platform. 499bid does not use third-party advertising cookies or retargeting pixels.
No Cross-Site Tracking: 499bid does not deploy any third-party advertising trackers, social media pixels, or retargeting scripts on its platform. The analytical data we collect via cookies is used solely to improve the performance and user experience of 499bid and is never shared with external advertising networks.
5 Data Retention
499bid retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention schedule applies as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal and AML compliance |
| Identity verification documents | Duration of account + 5 years post-closure | Regulatory obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Customer support correspondence | 3 years from last communication | Dispute resolution and service improvement |
| Platform usage and analytics data | 24 months on a rolling basis | Platform performance and security monitoring |
| Marketing consent records | Until consent is withdrawn + 3 years | Proof of lawful marketing basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymisation is not technically feasible, data is archived in a restricted-access environment until secure deletion can be performed.
6 Data Security
6.1 Technical Security Measures
499bid implements a range of technical security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, firewalled server infrastructure, intrusion detection systems, regular security vulnerability scanning, and multi-factor authentication for administrative access to platform systems.
6.2 Organisational Security Measures
Access to personal data within the 499bid organisation is restricted on a strict need-to-know basis. Only team members who require access to specific data in order to perform their job function are granted that access. All team members with access to personal data are subject to confidentiality obligations. 499bid conducts regular internal security reviews and staff training on data protection best practices.
6.3 Data Breach Response
In the event of a confirmed personal data breach that poses a risk to affected individuals, 499bid will take immediate steps to contain the breach, assess its scope and severity, and — where the breach is likely to result in a high risk to affected players — notify those players directly via their registered email address without undue delay. The notification will describe the nature of the breach, the data affected, and the steps 499bid is taking to address it.
Your Role in Security: While 499bid maintains robust technical and organisational security, account security is a shared responsibility. You are strongly encouraged to use a strong, unique password for your 499bid account, never share your login credentials, log out after each session on shared devices, and contact support immediately at [email protected] if you suspect any unauthorised access to your account.
7 Your Privacy Rights
As a player using the 499bid platform, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact 499bid's data support team at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise. We will respond to all verified requests within 30 calendar days.
- Right of Access: You may request a copy of all personal data 499bid holds about you, along with information about how it is being processed. We will provide this information in a clear, structured format.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Identity verification may be required before changes to sensitive account data are applied.
- Right to Erasure: You may request that 499bid delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and there are no overriding legitimate grounds. Note that this right may be limited where retention is required by law — for example, for AML compliance or financial record-keeping obligations.
- Right to Restriction of Processing: You may request that 499bid restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
- Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that your personal data be provided to you in a structured, machine-readable format so that it can be transferred to another service provider.
- Right to Object: You have the right to object to the processing of your personal data where 499bid relies on legitimate interest as the lawful basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
- Right to Withdraw Consent: Where processing is based on your consent — for example, for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
Identity Verification for Rights Requests: To protect your privacy and prevent unauthorised access to your data, 499bid will verify your identity before processing any privacy rights request. This typically involves confirming your full name, registered email address, and a piece of account-specific information. We will not action a request unless we are reasonably satisfied that it is being made by the account holder or their authorised representative.
8 Contact & Policy Updates
8.1 How to Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 499bid handles your personal data, please contact our support team in English. Our customer support is available 24 hours a day, 7 days a week at the following address:
Email: [email protected] (plain text — not a clickable link)
Subject line for privacy matters: "Privacy Policy Query" or "Privacy Rights Request"
Response time: typically within 30 minutes during Bangladesh Standard Time (UTC+6) business hours; within 24 hours at all other times.
8.2 Updates to This Privacy Policy
499bid reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. When material changes are made, we will publish the updated Policy at this URL with a revised "Last Updated" date and, where the changes are significant, notify registered players via their registered email address. Your continued use of the 499bid platform after a Policy update constitutes acceptance of the revised terms.
8.3 Scope and Governing Language
This Privacy Policy applies to all personal data processed by 499bid in connection with the operation of the platform at https://499bid.net, including all games, betting markets, account features, and customer support interactions. This Policy is written in English and the English-language version is the authoritative and controlling version for all purposes. Any translation provided for convenience is non-binding.
Our Commitment: Privacy is not an afterthought at 499bid — it is built into every layer of how we operate our platform for players across Bangladesh. We are committed to maintaining the trust of every player by handling personal data transparently, securely, and only for the purposes described in this Policy.
Your Data is Safe — Now Enjoy the 499bid Platform
With your privacy fully protected under this Policy, explore everything 499bid has to offer — from live cricket betting and slots to live casino tables and fishing games. All in Bangladeshi Taka via bKash or Nagad. Players must be 18 years or older.